1 – General Clauses
Welcome to the page of terms & conditions of www.jopters.com (the “Website”). These terms and conditions will apply to the use of this website. The www.jopters.com is owned and operated by Jopters LLC. By using this website, you agree to bound by terms and conditions which are described below. If you no agree with our terms and conditions, you may not use or access this website. We make sure that the clauses of these terms & conditions will not affect your statutory rights, either as a consumer or otherwise.
2 – Definitions of terminology
“Conditions” means terms & conditions;
“Users” means the users of www.jopters.com collectively;
“Personal Information” means the details provided by users at the time registration;
“We/Us” means www.jopters.com;
“You” means a user of this website;
“Website” means www.jopters.com
3 – Company legal position
Jopters.com is a legal entity & are registered in the United Arab Emirates. We are registered with the name of Jopters LLC in SHAMS (Sharjah Media Free Zone)
4 – Accuracy & completeness of information
5 – The responsibility of your profile
When you shop on our website you are required to create username and password. It is your prime responsibility to prevent your username and password from any unauthorized or misuse of an account by any means. You will be responsible for all activities that occur in your user account. Please take some necessary steps to secure your username & password. If you think that your login details like username & password have become known to anyone else, or are being, or are likely to be, used in an unauthorized manner, please inform us instantly. So that we can save your login details.
By making an account on our website the provided details are correct & complete in all respects. If you make any changes or editing, please inform us immediately. www.jopters.com reserves right to stop your access to our website & terminated your account without assigning any reason.
6 – Changing on website & conditions
Return Policy link www.jopters.com/return-policy
As for as our website content is concerned we can discontinue, terminate or suspend any product(s) or all aspects of a website at any time without assigning any reasons or prior notice. We are not liable to you or to any third party for this changing on a website. These conditions will apply at the time when you use our website.
7 – Proprietary rights
The content posted on our websites, such as text, design, graphics, patents, copyright, inventions, know-how, trademark, source codes and other intellectual property rights is owned and controlled by Jopters LLC or www.jopters.com. Without our consent or mutual understanding of both parties you cannot reproduce, published, posted, modified, sold or distribute our content anywhere.
www.jopters.com & its logo is trademarks of Jopters LLC. Any modification of the content in whole or part or copy or use or reproduction of trademark is strictly prohibited.
You can use the material on our website only for personal use & not for commercial use. The use of our content on any other website, computer networked environment or for any purpose other than personal use is strictly prohibited. It is the clear violation of our trademarks, proprietary rights and copyrights.
You agree not to:
Use www.jopters.com in the violation of any state applicable law or regulation. It is acknowledged& understand from your side that such violation could lead to prosecution by the relevant state authorities.
If you violate our terms and conditions, then we hold sole discretion that we can terminate your access to our website & your account without assigning any reason.
The common reasons include:
- Try to gain unauthorized access to our website
- Any violations of these conditions
- Suspected or actual copyright violations
- Unexpected operational problems
8 – Termination of your account
You agree that we reserve the right to restrict, suspend or terminate your account activity or access to our website at any time for any reason. We will not send any prior notice. If you breach the clauses of our terms and conditions & that time we take no action, it does not mean that we will not take action in the future. We have the right to take action in later date if you violate our terms and conditions clauses.
9 – Privacy of your personal information
To understand more on our privacy information. please visit www.jopters.com/privacy-policy page.
10 – Electronic Payment Policies
- “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
- Visa and Master Card) with Aed currency will be accepted for payment
- We will not trade with or provide any services to OFAC and sanctioned countries.
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
- Cardholder must retain a copy of transaction records and Merchant policies and rules.
- User is responsible for maintaining the confidentiality of his account.
11 – Items return & exchange policy
If you are not satisfied with your purchased items or you want to exchange or return it then you have the right to contact us any time. For detail how to return or exchange the item visit this link www.jopters.com/return-policy.
12 – Mode of communication
All our communication will be done through email@example.com
We will communicate only through the email address and by posting the notice on the website. You agree to receive communication from our side through electronic means (email). You agree that all agreements, acceptance, rejections, notices, disclosures or any other important communication will be carried out through the electronic mails & will satisfy all legal requirements.
13 – Liability Limitation
Our liability to you under these conditions will only limit to the total price of the items you purchased.
14 – Shipping Charges & Tax
Obviously, shipping charges will not same for every order delivery. It will vary from locations to locations & by taking services of different courier companies. So that shipping charges will calculate at the time of checkout.
15 – General Sales Tax & others liability
GST & other tax liability will be applicable as per the law of UAE & Sultanate of Oman
16 – Order Cancellation
You can cancel & change your order at any time but prior to shipping. If you want to cancel or change your order send mail at firstname.lastname@example.org with the subject “Order Cancellation”. Please add order tracking number so that we can cancel or change your order instantly. After order cancellation or product amendment, our customer support staff will inform you accordingly.
Jopters.com reserves rights to cancel an order(s) for any reason. The common reasons may be your product are out of order or not available in our stock, any pricing errors, item delivery problems, or some uncontrollable circumstances. Our responsive customer support staff will inform you accordingly.
17 – A right of product prices & changes in services
Without any prior approval, Jopters.com reserves rights to change & cancel product availability, prices. We also have the right to modify or discontinue our online shopping services without informing anyone. Jopters.com shall not be answerable to you or to any 3rd party for discontinuance of online shopping services, & any modification, prices & suspension of products.
18 – Shipping & deliveries clauses
Jopters is offering their services within the UAE. Our courier associate delivers your order at your given address within 3-5 working days. We make sure the right time delivery at your door step.
19 – Availability of product spare parts and repair facility
All products that are listed on our website are clearly displayed. We do not sell any products spare parts or offer any repair facility. We make it clear that we are the distributor of drones, accessories and toys & not the manufacturer. We do not promise any kind of repair facilities of items that are purchased from our platform.
However, we can facilitate you in your product repairing works. We can refer you to 3rd parties for repairs. For repair works, you have to go out of the place of 3rd parties physically yourself. Jopters has no hold over 3rd parties and the customer would be subjected to the terms of service of the 3rd Party.
We strictly, clearly & professionally convey this to our customers that ”Jopters” cannot be held accountable towards customers requiring repair services of items purchased through our platform as it is something we do not promise or have the facility to provide so.
20 – Wrong product delivery
We believe in safe and right product delivery at your door step as per agreed timelines. Our professional and responsive staff carefully check each & every order before the shipping the order. However, if by chance the wrong product(s) or quantity(s) are delivered to you. You are requested to contact us through email@example.com mention the error in the mail. Jopters friendly staff will contact you immediately & resolve the issue as soon as possible.
21 – Applicable Law
By visiting www.jopters.com you agree that these terms & conditions with us will be governed by the laws of the United Arab Emirates. The clauses are given in terms and conditions are mandatory and binding both parties.
22 – Dispute Resolution
At the time of any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Site, or the breach, enforcement, interpretation, or validity of this Terms & Conditions or any part of it (“Dispute”), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute.
A notice shall be sent to:
Jopters LLC– Sharjah, UAE
Shams Freezone, Sharjah Media City
Both you and Jopters agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiate any litigation or filing any claim against the other party.
Effective from March 2018